Platinum cardmembers aren’t the only things sitting out for too long at the Centurion lounge. American Express’s Charlotte airport outpost failed a county health inspection, so the food may be about as fresh as an economy passenger coming off of an American Airlines flight from London hoping against hope for a shower.
Charlotte Amex Centurion Lounge fails much of health inspection
byu/OscarWins inamex
In fact, the Charlotte Centurion lounge received one of the five worst scores in all of Charlotte.
The PIC chef in the kitchen had several priority item violations and is does not have food protection manager training.
Observed employee handle raw chicken then proceed to use a fryer utensil that is used for other RTE food items.
Observed dented cans stored with food supply that is in use and not in the designated damaged food bin.
Observed raw sausage stored above overnight oats.
Observed raw hamburger stored above salad.
Observed raw eggs stored above cheese.
Observed a salad with berries that did not cool to 41 F within 4 hours, cooked farrow that had been held out for a period of time in the kitchen that did not cool properly (observed a lot of condensation in the container indicating improper cooling), and melons prepared this morning that had a zero degree cooling rate.
Observed cooked apples used at 8:30 this morning ant 48 F in a covered container.
Observed garlic and oil mixture on preparation table at 70 F. Item discarded.
Observed Piquat on the stove at 110 F, per PIC the product had been prepared over 4 hours ago.
Observed cooked vegetables sitting on a sheet rack in the kitchen awaiting to be placed in the oven at 55 F.
Observed tofu at 41 -42 F sitting at the fryer and no staff actively working on the food preparation of the item.
Observed TPHC logs not being maintained for milk at beverage stations, food in warming cabinet, and in low boy refrigerator for salads.
Observed beef roast being prepared and was cooked to 110 F.
Observed melons, farrow, salads cooling in covered containers.
Observed several containers of dry goods with no labeling.
American Express made quite a bit of news over its Atlanta Centurion lounge failing a health inspection (after coming close to a fail a couple of times before that). I’ve covered multiple inspection fails at the Chicago O’Hare Delta Sky Club and also fails at the B/C American Airlines Admirals Club in Philadelphia.
Some of you will feel, what you don’t see won’t hurt you. Most of the time, I wonder what the lines to get into Centurion lounges do to brand affinity – someone gets the card and they finally go to use their benefit and it isn’t a premium experience. Failing health inspections seems worse?