Gary Leff

United Passenger Finds ‘Service Dog’ In Their Seat: ‘Stayed the Whole Flight, Butt On The Armrest’ – View from the Wing

The animal was too large to fit underneath the seat in front of its owner. It was too large to fit on the floor. So the dog’s owner just had it sit beside them, notwithstanding the seat was assigned to someone else. And the dog bumped the passenger out of the seat.

United Passenger Finds ‘Service Dog’ In Their Seat: ‘Stayed the Whole Flight, Butt On The Armrest’ – View from the Wing Read More »

You Couldn’t Pay Me To Sit There’: United Passenger Chooses Plane Floor As Their Seat After New Year’s Gate Blunder – View from the Wing

On United Airlines flight 2479 from Houston to San Francisco on New Year’s morning, just after arrival, a woman decided that her seat was “in the middle of the right aisle” of the Boeing 777 aircraft.

You Couldn’t Pay Me To Sit There’: United Passenger Chooses Plane Floor As Their Seat After New Year’s Gate Blunder – View from the Wing Read More »

‘You’re Not On This Flight!’ Southwest Agent Boots Wheelchair Passenger After Heated Clash Over ‘Jackass’ Remark – View from the Wing

The passenger is in a wheelchair and preboarding. She is being taken onboard by a contractor. The agent scans her boarding pass, he begins to push her onto the jetbridge, and then the agent calls them back. The woman apparently called the agent a “jackass” after he scanned her boarding pass. This was the tipping point that led him to remove her from the flight.

‘You’re Not On This Flight!’ Southwest Agent Boots Wheelchair Passenger After Heated Clash Over ‘Jackass’ Remark – View from the Wing Read More »

Degraded Service Is Not A Contract Violation: Ruling Backs American Airlines Flight Attendant Staffing Cuts – View from the Wing

American Airlines reduced the number of flight attendants working its widebody and premium domestic flights during the pandemic. Flight attendants weren’t serving extensive meals then, and there weren’t as many passengers on board. When the pandemic ended, the airline didn’t restore staffing levels.

Degraded Service Is Not A Contract Violation: Ruling Backs American Airlines Flight Attendant Staffing Cuts – View from the Wing Read More »

Flight Attendant Spills Coffee On Passenger’s Laptop, Offers ‘$25 And A Cheese Plate’ And JetBlue Says ‘Not Our Problem’ – View from the Wing

A JetBlue passenger says they had their laptop fried when a flight attendant spilled an iced coffee all over them. The crewmember “apologized, brought me a cheese plate, and gave me a $25 voucher” and they left it at that until they realized the laptop would no longer work.

Flight Attendant Spills Coffee On Passenger’s Laptop, Offers ‘$25 And A Cheese Plate’ And JetBlue Says ‘Not Our Problem’ – View from the Wing Read More »

Virgin Australia Crew’s Night Out in Fiji Ends in Horror: Flight Attendants Confined To Hotel – View from the Wing

Fijian authorities have launched a formal investigation into an alleged theft and serious sexual assault involving three Virgin Australia crew members who were on layover in Nadi. The incident reportedly took place on Tuesday evening after the crew visited a nightclub in the Martintar area.

Virgin Australia Crew’s Night Out in Fiji Ends in Horror: Flight Attendants Confined To Hotel – View from the Wing Read More »

‘This Is A Race Thing’: Black Woman Forced Off American Airlines After White Man Claimed He Felt Threatened By Her In First Class – View from the Wing

She says she was physically pushed off her flight and that a flight attendant declares “this is a race thing.” Her partner was removed from the flight as well. Here you can see her being removed from the aircraft. She asks for police, because she doesn’t understand what she’s done to get kicked off. You can see a flight attendant waving ‘bye bye’ at her as she leaves the plane and is walked up the jet bridge.

‘This Is A Race Thing’: Black Woman Forced Off American Airlines After White Man Claimed He Felt Threatened By Her In First Class – View from the Wing Read More »

Pay $750 A Night, Line Up At 6 AM—And Still Fight For A Pool Chair At This ‘Luxury’ Resort – View from the Wing

If there’s one thing I try to avoid when picking out a hotel for vacation it’s the ‘resort factory’ – the kind of large place where you have to get down to the beach or pool before 8 a.m. and place a book or other belongings out to have any hope of getting a chair.

Pay $750 A Night, Line Up At 6 AM—And Still Fight For A Pool Chair At This ‘Luxury’ Resort – View from the Wing Read More »

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