Gary Leff

Big airlines have special programs for high revenue customers far beyond top elite status of their mileage programs. At Delta there’s the 360 program. At American it’s Concierge Key. At United Airlines it is Global Services. The criteria for obtaining this type of status is generally unpublished, however there are workarounds.

Gol and Azul propose to maintain separate brands while coordinating their finances, networks and product offerings.

TikTok is a useful tool for engaging with the public and generating sales for many travel advisors and suppliers. Now they may need go elsewhere on social media because the Supreme Court upheld a U.S. ban.

Hilton and American Express will provide 20,000 hotel room nights at no cost.

A hotel like this shouldn’t just be telling you ‘we won’t honor your stay for the dates booked, choose different dates’ and leaving it at that. While that may be their rhetorical starting point (they don’t want to show weakness and reveal that they are going to wind up doing much more), that likely isn’t what’s going to happen here.

A Frontier Airlines passenger took to the internet to blast her seat opponent. She’s flying the airline’s Airbus A320 from a middle seat. The man at the aisle is spreading his legs into her space. That’s incredibly rude. She has so little space to begin with, and he has access to the aisle!