Hilton has a new property system coming onboard to merchandise various aspects of your stay. One of the things they’re standardizing is how hotels upsell late check-out. The price for a confirmed late checkout will be set by brand.
Currently, Hilton Honors offers elites late checkout subject to availability. It’s not a guaranteed benefit like at Hyatt and Marriott (excluding resorts and casino properties with Hyatt, excluding resorts and conference properties with Marriott).
Different Hilton properties take their own approach. Some don’t want to extend complimentary late check-out past 1 p.m., for instance, while others are more generous. And any Hilton is permitted to deny the benefit if it isn’t ‘available’. So elites take note, too.
- Late check-out will be for sale during the booking process and in the Hilton app up to 72 hours prior to check-in time.
- Hotels do not have to offer this, and can restrict the days on which it is offered. However, “the default available number [of late checkouts] has been set at 20 at full-service hotels and 10 at select-service properties.”
Here are the prices (excluding tax):
| Brand | Fee |
| Hilton Garden Inn | $40 |
| Home2 Suites | $40 |
| Homewood Suites | $40 |
| LivSmart | $40 |
| Spark | $40 |
| Tempo | $40 |
| Tru | $40 |
| DoubleTree | $50 |
| Motto | $50 |
| Signia | $50 |
| Tapestry Collection | $50 |
| Canopy | $60 |
| Conrad | $60 |
| Curio Collection | $60 |
| Hilton Garden Inn | $60 |
| LXR Hotels | $60 |
| Waldorf Astoria | $60 |
Crockfords Las Vegas, LXR Collection
Loyalty Lobby notes that
The late check-out benefit has been removed from the benefits posters that Hilton provides hotels with, and it was already removed from Hilton’s elite benefits matrix a while back.
It is still, however, noted on the Hilton Honors T&Cs, and also on the app if you look at tier benefits at each level
I have asked Hilton to confirm that they intend to keep late checkout as a benefit for Honors elites, such as it is, and they offered:
Late checkout is extended to Hilton Honors members as a complimentary benefit based on availability at the time of the request, a core program benefit offered at each tier from Blue to Diamond. This is not an update to the existing benefits but simply enables guests to guarantee a late checkout at the time of booking.
Nonetheless, proactively selling late checkouts will make it less ‘available’ for elites seeking it complimentary. And Hilton’s late checkout benefit already lags competitors since Hilton wants payment for what Marriott and Hyatt offer their elite members for free.
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