On Thursday, American Airlines flight 950 from São Paulo to New York JFK was delayed 30 minutes by weather. As the Boeing 787-9 began taxiing out to runway 28R, a business class passenger got up from her seat and confronted a flight attendant at the rear galley. There was a heated exchange – shouting and insults – as the woman questioned the flight attendant over the delay.
The crewmember alerted the captain about a woman who wouldn’t stay seated during taxi. They returned to the gate to remove the woman. The u-turn angered her, and when she realized this was about her, she rose from her seat again, approached the front of the cabin, and as one of the pilot exited the lavatory, she went off on him about the delay.
This was treated as an attempt to breach the cockpit, and the woman was restrained by crew – pinning her to the floor of the cabin. She can be heard in a passenger’s video shouting in Portuguese, “Aren’t you ashamed? I’ll kick you in the balls.”
Mais confusão em um voo da American Airlines!
Desta vez, uma passageira brasileira foi até a cabine do voo AA950, que partiria de Guarulhos para o JFK, e cobrou o piloto sobre o atraso
Ela foi contida por um dos comissários e, posteriormente, proferiu ofensas homofóbicas. pic.twitter.com/HNfHXrvr0L
— AEROIN (@aero_in) April 28, 2025
A passenger seated in 1D intervened, calling out to someone identified as Caio to stop restraining the woman while simultaneously urging her to calm down. The restrained passenger continued directing insults and using explicit and homophobic language towards flight attendants including
You son of a bitch, disgusting, you can’t touch me, you don’t know who you’re talking to, you’re going to get screwed. I went to ask why I was late and this faggot threw me out.
American Airlines Concept D Business Class
Ultimately, the woman and the male passenger from seat 1D, along with their companions, were taken off the plane by authorities. The April 24 flight was ultimately delayed about two and a half hours.
One reader who shared this to me wrote, “Another Karen, this time on AA GRU-JFK trying to invade” the cockpit.
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